Online Business Protection Training

covid 19 training course update

Covid 19 Working in Hospitality Online Training

Covid Secure Hospitality

 

Returning to work and continuing our way of life is a growing concern among many people in these difficult times. We have developed our COVID-19 Secure for Hospitality course to help protect your staff and give them the confidence to carry out their daily duties while knowing how to prevent infection within a hospitality environment.

Areas covered

  • Coronavirus
  • Risk assessment
  • Getting to work
  • Common areas
  • Working with customers and colleagues
  • Cleaning
  • Face and body coverings

Who is it aimed at?

Ideal for employees returning to a hospitality environment after working from home or being on furlough. This course covers preventing infection when working within hospitality and provides the necessary hospitality protocols to stay safe in relation to COVID-19.

Duration: 40 – 60 minutes

Assessment: Multiple-choice questions

Localisation: EU legislation within a UK context, but suitable for international businesses that trade with EU and will be subject to the legislation

Certificated: Yes – ETS branded, Highfield recognised completion Certificate which is downloadable on completion

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covid 19 training course update

Coronavirus Online Training Working in Offices

Covid Secure Office

Returning to work and continuing our way of life is a growing concern among people many in these difficult times. Give them the confidence that they are protected.

Areas covered

  • Coronavirus
  • Risk assessment
  • Getting to work
  • Common areas
  • Customers and colleagues

 

Who is it aimed at?

Ideal for employees returning to an office environment after working from home or being on furlough. This course covers preventing infection when working within hospitality and provides the necessary office protocols to stay safe in relation to COVID-19.

Duration: 40 – 60 minutes

 

Assessment: Multiple-choice questions

 

Localisation: EU legislation within a UK context, but suitable for international businesses that     trade with EU and will be subject to the legislation

 

Certificated: Yes – ETS branded, Highfield  recognised completion Certificate which is downloadable on completion

Downloads

covid 19 training course update

Covid 19 Working in Retail Online Training

Returning to work and continuing our way of life is a growing concern among people many in these difficult times. Give them the confidence that they are protected.

Areas Covered

  • Working with customers
  • Handling goods
  • Fitting rooms
  • Handling money
  • POS
  • Managing queues

Who is it aimed at?

Ideal for employees returning to an office environment after working from home or being on furlough. This course covers preventing infection when working within hospitality and provides the necessary office protocols to stay safe in relation to COVID-19.

Duration: 40 – 60 minutes

Assessment: Multiple-choice questions

Localisation: EU legislation within a UK context, but suitable for international businesses that trade with EU and will be subject to the legislation

Certificated: Yes – ETS branded, Highfield recognised completion Certificate which is downloadable on completion

Downloads

covid 19 training course update

Infection control + Covid19 Online

This course is designed to help you and your business understand how to prevent and  control infection, including coronavirus, and why it is important to do so. For no extra cost, we have included our new COVID-19 module.

Areas Covered

  •  Combat pathogenic microorganisms
  • Protect the vulnerable
  •  Reduce the risk of infection
  • Address personal hygiene
  • Use PPE effectively
  • Safely handle waste
  • Now includes up-to-date information on coronavirus COVID-19

 

Protect your staff, your company and your community Learn how infections occur, the factors that can make a person more vulnerable to infection and the steps you can take to prevent infections from occurring.

 

Prerequisites: No prior knowledge needed.

Assessment: Learners are assessed at the end of the course by multiple-choice questions.

 

Duration: 20-40 Minutes

Certificated: Yes – ETS branded, Highfield recognised completion Certificate which is downloadable on completion

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Online Business Skills Training Courses

Display screen equipment user online

Are You Sitting Comfortably?

Every day hundreds of thousands of us spend multiple hours using display screen equipment (DSE), a computer at work, a laptop or tablet at home, with little regard for the health problems it may cause us. From postural issues to eye strain, repetitive strain injury to headaches – if you’re using display screen equipment regularly you may suffer from one or more of these conditions. The good news is that there are steps you can take to make working with DSE as comfortable as possible. This course outlines the steps you should take.

The Course

Highfield’s Display Screen Equipment (DSE) Short Course is designed to ensure that users of DSE set up their work stations effectively and ergonomically, avoiding the health risks associated with their use. Learners undertaking this course will learn what DSE is, the health risks associated with its use, how to use DSE appropriately and the importance of correct posture and regular breaks. Finally, the course will outline the kind of support employers should provide for users of DSE at work.

Areas Covered

  • What is DSE?
  • DSE health risks
  • Workstation design
  • Correct working position for DSE
  • Portable equipment
  • Identifying risks and safe working practices
  • Eye tests and eyewear
  • Assessing DSE

Who Is It Aimed At? 

Any employee or manager who works with display screen equipment, such as display screens, laptops, touchscreens and other similar devices. This course can be used as a stand-alone module or included in an induction programme. It may also be useful as part of the on-programme phase of the new apprenticeship standards, helping apprentices integrate into the workforce effectively and efficiently.

Duration: 20 to 40 minutes.

 

Assessment: Multiple-choice questions

 

Certificated: Yes – ETS branded, Highfield recognised completion Certificate which is downloadable on completion

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Introduction to the Bribery Act 2010

Introduction to the Bribery Act 2010

Bribery is one of the most commonly reported economic crimes in the UK, with nearly one quarter of British businesses having been exposed to it in some form.

It is against the law for companies based in the UK to pay or take bribes to gain business anywhere in the world. It is also a criminal and a corporate offence if a company is found to have failed to prevent bribery. If found guilty, companies can face unlimited fines, while individuals can be handed an unlimited fine and 10 years in prison.

The Bribery Act 2010 is the strongest anti-bribery legislation ever introduced in the UK. It not only defines what is bribery, but places responsibilities on businesses that operate in terms of compliance, awareness and staff training.

Understanding the act – and the consequences of not implementing it fully and properly – is essential to protect you, your business and your employees.

The Course

The ETS e-learning Introduction to the Bribery Act 2010 Short Course has been designed to help your organisation understand the act, what bribery is, how bribery takes place and what you need to do to remain compliant with the act and reduce risk.

The course forms part of a suite of short e-learning courses that focus on different types of economic crime, and is ideal for employees in busy workplaces who need to understand the Bribery Act 2010.

Areas Covered

The ETS e-learning Introduction to the Bribery Act 2010 Short Course covers key areas including:

  • How bribery is defined
  • Forms that bribery can take
  • Indicators that bribery is taking place
  • Consequences of bribery
  • The legal framework, including the Bribery Act 2010
  • What to do if you suspect bribery is taking place

Who Is It Aimed At?

Any employee, manager or director who needs to be aware of the requirements of the act, or who is in a position where bribery could be a risk.

It can also be used as a stand-alone module by anyone interested in finding out more about economic crime and the legislative requirements placed on individuals and businesses to combat it.

Prerequisites

No prior knowledge needed.

Typical Duration

20 to 40 minutes.

How It Works

Our e-learning is available to use on multiple platforms such as tablets, PCs and laptops. All you need is an internet connection. Learners simply log on to the ETS Learner Management System (LMS) via our website and work their way through the course, along with the scenarios that provide them with real-life context.

Learners are assessed at the end of the course by multiple-choice questions.

Certification

Learners will receive an ETS, Highfield approved e-learning completion certificate, which is downloadable upon successfully finishing the course.

Downloads

Equality and Diversity Online Training

For an organisation to thrive, it must strive to create an environment with equality of opportunity for all, and that celebrates the differences that make us unique.

Equality and diversity concerns avoiding discrimination and ensuring that there is equal opportunity for all stakeholders, which in turn leads to a positive company culture and better staff engagement levels.

The Course 

The ETS e-learning Short Course in Equality & Diversity is designed to help your organisation understand the importance of providing equal opportunity for all.

Learners on the course will understand what is meant by the term equality and diversity, and the consequences of inequality. It will equip learners with the tools to promote inclusion and create fairer workplaces. Finally, learners will learn the legal and moral frameworks that govern equality and diversity.

Areas Covered

  • What is meant by the term equality and diversity?
  • Consequences of inequality
  • Human rights
  • The Equality Act
  • Inclusive and exclusive models of society
  • Promoting inclusion
  • Creating fairer workplaces

Who Is It Aimed At? 

ETS e-learning’s Short Course in Equality & Diversity is ideal for all levels of employee within a business and as part of the induction process for new employees.

The course is also ideal for use as part of the on-programme element of the new apprenticeship standards and can support the knowledge, skills and behaviours apprentices need to effectively integrate into the workplace.

Prerequisites

No prior knowledge needed.

Typical Duration

20 – 40 minutes.

How It Works

Our e-learning is available to use on multiple platforms such as tablets, PCs and laptops. All you need is an internet connection. Learners simply log on to the ETS Learner Management System (LMS) via our website and work their way through the course, along with the scenarios that provide them with real-life context.

Learners are assessed at the end of the course by multiple-choice questions.

Certification

Learners will receive a ETS, Highfield approved e-learning completion certificate, which is downloadable upon successfully finishing the course.

Downloads

Introduction to Fraud and Fraud Prevention Online Training

Introduction to Fraud and Fraud Prevention

It’s estimated that the cost of fraud to UK businesses could be as high as £190 billion each year, with over 70 per cent of fraud occurring in the private sector and over 20 per cent in the public sector.

An increasing number of companies are experiencing fraud, or finding they need to invest more to prevent it. Ensuring your organisation understands the different types of fraud and how to prevent it is vital, and will help you protect your business and employees from the serious consequences fraud can result in.

The Course

The ETS e-learning Introduction to Fraud and Fraud Prevention Short Course is designed to help your organisation understand the nature of fraud, how you may be vulnerable and its effects. It will give you the knowledge needed to reduce risk within your organisation and implement anti-fraud policies.

The course forms part of a suite of short e-learning course that focus on different types of economic crime, and is ideal for employees in busy workplaces who need to understand the issues around fraud.

Areas Covered

  • The definition of fraud
  • Different types of fraud
  • Legislation relevant to fraud
  • The consequences of fraud for individuals, businesses and organisations
  • The facts that explain how and why fraud occurs
  • Circumstances that increase the likelihood of fraud occurring
  • Fraud risk management
  • Creating a zero-tolerance culture
  • Anti-fraud policies
  • Preventing and detecting fraud
  • Fraud investigation

Who Is It Aimed At?

Any employee who may be in a position where fraud is a potential risk, as well as their managers. It can also be used as a stand-alone module by anyone interested in finding out more about economic crime and the legislative requirements placed on individuals and businesses to combat it.

Prerequisites

No prior knowledge needed.

Duration

20 to 40 minutes.

How It Works

Our e-learning is available to use on multiple platforms such as tablets, PCs and laptops. All you need is an internet connection. Learners simply log on to the ETS Learner Management System (LMS) via our website and work their way through the course, along with the scenarios that provide them with real-life context.

Learners are assessed at the end of the course by multiple-choice questions.

Certification

Learners will receive a ETS, Highfield approved e-learning completion certificate, which is downloadable upon successfully finishing the course.

Downloads

Introduction to Prevention of Money Laundering Online Training

It’s estimated that the scale of money laundering in the UK exceeds £90 billion per year. Criminal entities profiteer at the expense of their victims. The practice of money laundering attempts to make the proceeds from crime, sometimes exploitative and violent crime, including people trafficking and drug dealing, appear legitimate or ‘clean’.

The Course

ETS’s Introduction to the Prevention of Money Laundering Short Course is designed to provide learners with the understanding of what money laundering is, and understand the three stages of the money laundering process. It will provide the knowledge and skills required to prevent money laundering occurring in your organisation, and the indicators, or ‘red flags’, of suspicious activity and what to do if concerns are raised.

The course forms part of a suite of short e-learning courses that focus on different types of economic crime, and is ideal for employees in busy workplaces who need to understand the issues around money laundering.

Areas Covered

  • What money laundering is
  • Legislative framework
  • The anti-money laundering policy statement
  • Controls and monitoring
  • Due diligence
  • Training
  • Record-keeping

Who Is It Aimed At?

Any employee who may be in a position where money laundering is a potential risk, as well as their managers, and it is also ideal as part of an induction programme.

It can also be used as a stand-alone module by anyone interested in finding out more about economic crime and the legislative requirements placed on individuals and businesses to combat it.

Prerequisites

No prior knowledge needed.

Typical Duration

20 – 40 minutes.

How It Works

Our e-learning is available to use on multiple platforms such as tablets, PCs and laptops. All you need is an internet connection. Learners simply log on to the ETSLearner Management System (LMS) via our website and work their way through the course, along with the scenarios that provide them with real-life context.

Learners are assessed at the end of the course by multiple-choice questions.

Certification

Learners will receive a ETS e-learning completion certificate, which is downloadable upon successfully finishing the course.

Why Choose ETS E-learning?

We make the most complex of subjects easier to digest through media and content-rich exercises that motivate and engage learners. All of our e-learning uses interactive exercises and gaming combined with media-rich content, interactive scenarios, and relevant photography and illustrations. Content is provided by industry-leading experts. What that means for your learners is stimulating and engaging content they’ll respond to and, most importantly, remember.

Key elements of our e-learning courses are:

  • interactive exercises/gaming
  • media-rich content
  • interactive 3D scenarios
  • content provided by market leading experts
  • relevant photography and illustrations
  • multi-generational content and style

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General Data Protection Regulation (GDPR) Online Training

The General Data Protection Regulation (GDPR) came into effect on 25 May 2018. It strengthens existing legislation on how businesses store and process data.

Ensuring that your organisation is up to speed with the GDPR is essential, not only to protect your clients’ data, but also to protect your business from fines, penalties and reputational damage.

The Course

ETS’s GDPR e-learning Short Course is designed to help your organisation navigate the introduction of the GDPR. It covers all the essential information on how GDPR affects your business.

It is ideal for employees in busy workplaces who need to get up to speed quickly with the requirements of the GDPR.

Areas Covered

  • What the GDPR is, and how it affects how your business collects data
  • The principles behind how you should process client data
  • The rights of individuals over their data, including subject access requests and the right to be forgotten
  • The GDPR requirements for your organisation
  • What data and personal data is
  • Data breaches and penalties

Who Is It Aimed At? 

Any employee responsible for handling data, as well as their managers. It is particularly useful for employees responsible for managing or accessing databases.

Prerequisites

No prior knowledge needed.

Typical Duration

20 – 40 minutes.

How It Works

Our e-learning is available to use on multiple platforms such as tablets, PCs and laptops. All you need is an internet connection. Learners simply log on to the ETSLearner Management System (LMS)  via our website and work their way through the course, along with the scenarios that provide them with real-life context.

Learners are assessed at the end of the course by multiple-choice questions.

Certification

Learners will receive a ETS, Highfield approved e-learning completion certificate, which is downloadable upon successfully finishing the course.

Downloads

What do our customers think?

At the end of every course, we collect feedback from everyone who attended. We are pleased to have received 4 and 5 star reviews from all of our attendees.

Please visit the Testimonials page to see for yourself.

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