Online Business Protection Training

coronavirus and social distancing training

Coronavirus Online Training

Covid-19 is a new strain of coronavirus, which is a group of common respiratory viruses that cause flu-like symptoms and in rare cases, it can be fatal. It first appeared in late 2019. In 2020, it has become a significant global public health emergency.

Our Coronavirus course is designed to help individuals understand how they can help prevent the spread of the virus.

Course Content

The course also covers some of the common misconceptions that are circulating about Covid-19. The content of the course is based on advice issued by the World Health Organization (WHO), the National Health Service (NHS), the Health Service Executive (HSE), and the Centers for Disease Control and Prevention (CDC). The ETS Coronavirus course describes how individuals can help contain the spread of Covid-19.

Course Outline

  • The importance of good hygiene, primarily proper hand washing, cleaning surfaces, respiratory etiquette, and social distancing
  • How to keep up to date with the latest public health and travel advice
  • When and how you should self-isolate
  • Outlines the signs and symptoms of Covid-19
  • Describes how Covid-19 spreads
  • Explains how you can help stop the spread of Covid-19

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Pandemic Awareness Online Training Course

Pandemic Awareness Online Training

The ETS Pandemic Awareness Online Training Course explains what a pandemic is, and the difference between that and a seasonal outbreak.

Unlike seasonal outbreaks, which are caused by different types of influenza viruses that already exist within a population, pandemic outbreaks occur when a new virus emerges and spreads rapidly from person to person around the world, as the human body has not yet been able to build immunity. Pandemics can lead to high fatality levels.

Course Content
The course describes physical symptoms, explains how a virus can spread and provides advice about the actions to take to avoid infection and if medical help is required.

Course Outlines

  • Describes what a pandemic is and how it spreads
  • Considers potential risks to the workplace posed by a pandemic
  • Highlights how to protect yourself from infection
  • Updated to reflect current health advice for Covid-19 (coronavirus)

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Anti-Bribery and Corruption Online Training

Anti-Bribery & Corruption Online Training

The ETS Anti Bribery and Corruption online training encourages employees to conduct their activities in an ethical and lawful manner. To maintain a good reputation, organisations do not want to be associated with bribery or have it play any part in achieving a competitive advantage.

Course Content

This course helps to promote a policy of zero tolerance regarding bribery and making it clear that excuses for resorting to bribery will not be tolerated. The Anti Bribery online training addresses the different types of bribery, the penalties for committing bribery offences and how to avoid gifts and hospitality being viewed as bribes.

The 6 principles that provide the basis for organisations to demonstrate that adequate procedures to prevent bribery are in place are discussed.

The online Anti Bribery training makes it clear that employees are expected to report any knowledge or suspicion of bribery, not only of incidents that involve them, but also of others and sets out reporting procedures. This course uses scenario-style questions to enhance understanding throughout.

Course Outlines

  • Highlights the problem of bribery practices in the workplace
  • Discusses the importance of reporting any knowledge or suspicion of bribery
  • Highlights your responsibilities under bribery legislation

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Code of Conduct Online Training Course

Code of Conduct Online Training

The ETS Code of Conduct online training covers the key elements that make up an organisation’s Code of Conduct document. A code of conduct document outlines the ethical values and standards that guide the actions of work activities of employees. A code of conduct helps avoid misconduct and inappropriate behaviour by employees helping to preserve and enhance the reputation of the organisation.

Course Content

A code of conduct helps avoid misconduct and inappropriate behaviour by employees helping to preserve and enhance the reputation of the organisation.

Numerous topics are covered in this online Code of Conduct training which include professionalism, anti-discrimination, bullying, IT security, office safety best practice, data protection, substance misuse and the importance of ethical financial dealings (e.g., avoiding bribery and corruption).

The course offers practical advice for employees to ensure they conduct themselves appropriately and also what, when and how they should report any concerns they might have. The Code of Conduct eLearning uses a variety of scenarios, quizzes and interactions to reinforce learning.

Course Outlines

  • Outlines workplace behaviours expected of employees
  • Explains the importance of workplace safety, IT security, and equality and diversity
  • Describes best practices for avoiding conflicts of interest

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Cyber Security Online Training

Cyber Security Online Training

Hacking, phishing, malware, data breaches, identity theft, cyber fraud and ransomware are terms we hear in the news on a weekly basis. They are all examples of cyber- crime. The ETS Cyber Security online training is designed to explain to employees the important terminology surrounding cyber security and explain how they can act in a security conscientious manner when using workplace IT equipment.

Course Content

The online Cyber Security course thoroughly and simply explains jargon such as cybercrime, social engineering, and the many different types of malware and trojans. Employees who complete the course will have a good basic understanding of the terms.

The Cyber Security Awareness online course outlines the signs and symptoms that a device has been infected by malware. For example, unexplained pop-ups or device slow down and describes how employees can avoid becoming a victim of a cyber- crime.

Case studies, questions and interactive exercises, such as multiple- choice questions and matching tasks, are used in this Cyber Security online course to prompt the user to think about how to apply the lessons learnt in the course.

Course Outlines

  • Describes what the terms equality and diversity mean
  • Discusses the benefits equality and diversity bring to the workplace
  • Highlights your obligations under equality legislation

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Disciplinary & Grievance Online Training

Disciplinary & Grievance Online Training

The ETS Disciplinary and Grievance Online Training Course covers the importance of disciplinary and grievance procedures in the workplace. Managing poor conduct or below-par job performance can be a difficult task, but it is a necessary one. Without it, a workplace is unlikely to operate efficiently and employees can become disengaged.

Course Content

Disciplinary and Grievance Procedures help to achieve acceptable standards of performance and behaviour in the workplace. Employees need to know what standards are expected and the steps that will be taken if these expectations are not met.

The Disciplinary training outlines what constitutes gross misconduct and grounds for dismissal, the different stages within a disciplinary procedure and the range of actions that can be taken.

The online course covers how an employee can raise a concern regarding their work or workload, working conditions or relationships with colleagues and how concerns will be dealt with in a fair and consistent manner. An employee’s rights, both for representation and to appeal disciplinary action taken are covered.

Course Outlines

  • Provides information on how the organisation deals with misconduct
  • Discusses how to act when performance or attitude is below an acceptable standard
  • Provides information on how you can raise a grievance

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Equality and Diversity Online Training

Equality and Diversity Online Training

The workplace of today is ever-changing and includes employees from all walks of life, and everyone has the right to the same opportunities, no matter who they are, what they look like or where they come from. Our engaging Equality and Diversity Online Training highlights the importance of inclusivity and why it forms an important part of workplace culture and ethical practice.

Course Content

The ETS Equality and Diversity Online Training Course explains what equality and diversity means and describes specific responsibilities for employers and employees.

It highlights the principles of The Equality Act 2010, outlining key points such as protected characteristics and actions that constitute unfair treatment in a professional setting, such as bullying, harassment, unconscious bias. Employees have the right to work in an environment where they are able to engage with their responsibilities, contribute effectively and advance in their role without obstacle. From the recruitment process through to everyday practice our training provides employees with guidance on how to cultivate awareness and avoid potential pitfalls in the workplace. Everyone has a responsibility to promote fairness in the workplace and should help to eliminate discrimination, harassment, victimisation and bullying. Our course outlines what you can do if you or others feel discriminated against and why it is important to report unacceptable behaviour without fear of reprisal.

Course Outlines

  • Describes what the terms equality and diversity mean
  • Discusses the benefits equality and diversity bring to the workplace
  • Highlights your obligations under equality legislation

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Fraud Prevention Online Training

Fraud Prevention Online Training

The ETS Fraud Prevention online training defines what fraud is and how it affects both employees and organisations. There are numerous examples and case studies throughout the course, from a variety of sectors, that show the different types of fraud that can occur.

Course Content

The Fraud Prevention training course introduces important fraud prevention topics such as the ‘fraud triangle’ and fraud ‘red flags’. The ‘fraud triangle’ helps employees recognise the signs that fraud might be occurring in their workplace. ‘Red flags’ are common behaviours or procedural issues that can indicate fraud is happening in an organisation. The course Fraud Prevention course highlights the importance of reporting and whistleblowing in terms of fraud prevention. Employees have an important role to report suspected cases of fraud and this should be matched by organisations having robust reporting and whistleblowing policies and procedures.

The Fraud Prevention training describes how employees and organisations can prevent fraud occurring internally by employees or externally by customers, suppliers and in some cases by professional criminals. As fraud is also used to exploit gaps in IT security systems and is a growing threat to organisations, the course finishes by reinforcing IT security best practices.

Course Outlines

  • Describes what fraud is
  • Discusses how to recognise, report and prevent fraud
  • Outlines the core concepts of the fraud triangle, red flags and cybersecurity

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Freedom of Information Online Training

Freedom of Information Online Training

The ETS Freedom of Information (FOI) Online Training Course explains all of the important aspects of the Freedom of Information Act UK 2000. The FOI training course is written to be equally useful for the general public, private organisation and for the public authorities covered by the act.

Course Content

The Act is designed to encourage and enforce greater openness and transparency from public authorities. Improved openness should lead to increased public trust in public authorities. Increased transparency should decrease the instances of fraud, corruption and malpractice in public authorities.

The Act allows anyone to request information from public authorities. The course outlines how to submit a Freedom of Information request, it describes how a public authority has to respond to a request and details the cases in which a public authority can refuse to disclose request information.

Finally, the FOI training course summarises how a public authority can comply with the obligation to proactively and routinely publish information to the general public.

Course Outlines

  • Outlines how an individual can make a Freedom of Information request
  • Details how a public authority should respond to a FOI request
  • Describe the main features of the Freedom of Information Act

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Internet, Email & Social Media Policy Online Training

Internet, Email & Social Media Policy Online Training

The ETS Internet, Email & Social Media Policy Online Training Course outlines the importance of using IT facilities (e.g. networks that include private intranets and public internet), software and equipment (e.g. PCs, laptops, tablets, smartphones) appropriately. Responsible use of IT facilities reduces the risk of security breaches for you and your organisation.

Course Content

Concepts such as copyright, data protection, discrimination, harassment and confidentially and how they relate to appropriate use of an organisation’s IT facilities are explained. The fundamentals of IT security are discussed too. The importance of creating strong passwords, carrying out data backups, keeping antivirus software updated and the dangers of unsolicited email attachments are explained. All employees have a duty to work in a security conscientious manner.

Employee responsibilities when it comes to social media is given emphasis. Social media can blur traditional boundaries between work and personal life. The course outlines general principles of appropriate and inappropriate social media use in the workplace, and clearly outlines that, unless specifically authorised, an employee should not comment on behalf of the organisation.

Questions and interactive exercises, such as matching tasks, are used to prompt the user to think about how to apply the lessons learnt in the course

Course Outlines

  • Highlights the practices expected of employees who use workplace IT facilities
  • Outlines the employee’s responsibilities in safeguarding the organisation’s IT facilities
  • Highlights how employees can responsibly use social media

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Modern Slavery Act Online Training

Modern Slavery Act Online Training

Modern Slavery is a term used to describe different forms of slavery that exist today. Modern slaves are found across the economy, in nail bars, on fishing boats, the construction industry, mining or working as domestic help. In response to the persistence of slavery in the modern economy, the UK passed the Modern Slavery Act. The ETS Modern Slavery Act Training Course explains the important features of this act.

Course Content

The modern slavery course explains what slavery is and outlines the different categories of slavery that exist today (e.g., human trafficking, bonded labour). There is a strong focus on how to recognise if someone is working a slave and what to do if you suspect someone is a slave.

Modern slavery is often hidden in complex global supply chains. The course explains the provisions within the Modern Slavery Act that aim to tackle this problem.

The online training uses a variety of case studies and interactivities to add to the learning experience.

Course Outlines

  • Highlights the issue of modern slavery and your role in its prevention
  • Describes types of modern slavery and who it affects
  • Considers the new additions to slavery legislation outlined in the Modern Slavery Act

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Anti- Money Laundering Online Training

Anti-Money Laundering Online Training

The ETS Anti Money Laundering (AML) online training explains the responsibilities of organisations and individuals to prevent money laundering.  The consequences of money laundering to society, to organisations and to individuals who fail to prevent it are explained. It is made clear that allowing others to launder money through ignorance or inaction can lead to serious penalties for both the employer and the individuals concerned, particularly if the money is being used to fund terrorism.

Course Content

The Anti Money Laundering online training course explains to learners how to look for indicators of money laundering in the behaviour of others, or in patterns of transactions.

In the third lesson the Anti Money Laundering online training provides an engaging case study, encouraging learners to think more deeply about the issues raised in the first two lessons. The case study takes the learner step-by-step through a story (based on a real example), giving them the opportunity to apply their learning and test their understanding.

Course Outlines

  • Defines money laundering with typical examples
  • Raises awareness of how to watch for signs of money laundering
  • Explains what you need to do if you suspect money laundering

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Phishing Awareness Online Training

Phishing Awareness Online Training

The Phishing Awareness Online Training Course introduces and the explains the cybersecurity threat posed by social engineering and phishing. It puts in context the vast scale of the threat and the damage it can cause to both individuals, organisations across all sectors of the economy and society.

Course Content

The Phishing Awareness Online Training Course describes the varying levels of sophistication in phishing attacks. The different types of malware are explained as well. Through a combination of case studies and interactivity, learners develop an understanding of the checks and practices they can implement themselves to prevent falling victim to phishing. Phishing attacks try to exploit users via email, social media, phone and the web. All these avenues of attack are discussed. The Phishing Awareness course finishes by reinforcing key cyber security best practices such as strong passwords, using security software and updating software regularly.

Course Outlines

  • Describes what phishing is and why it is essential that you remain vigilant to the threat at all times
  • Highlights how to prevent phishing attacks and what to do should you fall victim to one
  • Outlines how to recognise if an email, a website, social media, a phone call and text message is a phishing attack

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Prevent Duty Online Training

Prevent Duty Online Training

The Prevent Duty Training Course focuses on how protecting children and young people from radicalisation is viewed as similar to protecting them from other harms, e.g. neglect, sexual exploitation, drugs and gangs, and as such, should be considered as part of their wider safeguarding duties.

Course Content

This course is aimed at those who work in educational institutions and are childcare providers in the UK who now have responsibilities under the Counter-Terrorism and Security Act to be vigilant regarding children and young people who may be at risk of radicalisation and to know what to do if they are identified.

The course discusses what extremism and radicalisation are, how to identify children and young people who might be at risk, and provides suggestions to guide teachers and other employees within schools, colleges, universities and childcare providers on what to do if they identify a child or young person at risk.

The course also highlights the importance of services and institutions working together, so that early support can be provided to individuals at risk.

Course Outlines

  • Discusses risk factors that suggest an individual may be at risk of becoming radicalised
  • Highlight what action to take if an individual is suspected of being involved in terrorist activities
  • Provides information on how to help build resilience to radicalisation and extremism

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Lock Out Tag Out Online Training

Lock Out Tag Out Online Training

The ETS Lock Out Tag Out Online Training Course is designed to help users understand what Lock Out Tag Out is, the steps behind the isolation process, and why it’s an important part of workplace health and safety procedure.

Lock Out Tag Out (LOTO) is a health and safety procedure that temporarily disables access to a control panel or piece of heavy machinery in order to prevent unauthorised or unscheduled use by other operators. The main aim of the practice is to safeguard employees from preventable accidents and fatalities and is a standard operating procedure across heavy-duty industries such as manufacturing, construction and agriculture.

Course Content

The ETS lock out tag out course explains a five-step process, from planning to trying out, before work is carried out. It also summarises the steps to be taken after work has finished but before restoring power. As well as more obvious electrical hazards, the course explains that there are other energy sources that might need to be protected against, including hydraulic pressure, gas and moving parts. It uses cases studies based on real accidents to illustrate the importance of applying controls and to engage the learner.

It is not the aim of this course to explain particular shutdown sequences or lock out tag out steps for specific equipment. Although the course illustrates examples of how energy sources can be locked out, it is the responsibility of the employer to carry out specific risk assessments, to have tailored procedures in place and to train employees to use specific equipment. Where lock out tag out is a significant element of an individual’s job role, it is recommended that this course is used as part of a blended learning approach, for example as preparation for a skills-based practical course or as a refresher of the key points.

Course Outlines

  • Explains isolation processes for powered equipment, including lock out, tag out procedures
  • Describes what can go wrong without a successful isolation process
  • Summarises other steps required before starting work on powered equipment

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Security & Counter Terrorism Awareness Online Training

Security & Counter Terrorism Awareness Online Training

Terrorist threats and attacks appear to be growing in frequency. The ETS Security & Counter Terrorism Awareness Online Training Course aims to prepare employees to recognise report and evacuate appropriately if a security threat should arise.

Course Content

Our Counter-Terrorism training discusses some of the common reasons why individuals or organisations resort to terrorism. It describes the common behaviours you might be able to spot in people or groups that raise your suspicions. It also describes what to look out for in packages you might receive or that arrive at your workplace. The course emphasises throughout the importance of keeping vigilant. The course explains best practices for dealing with telephone threats or warnings. The course ends by describing how to evacuate a building if there is a security threat. The Security Awareness section uses a combination of interactivity, quizzes and tests to engage the learner and reinforce key learner points.

Course Outlines

  • Describes the importance of vigilance to prevent security problems
  • Considers different types of security threats, how they’re delivered and how to spot them
  • Discusses what to do if you receive a threat or you notice something suspicious

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Sexual Harassment Online Training

Sexual Harassment Online Training

It is defined as any unwanted conduct of a sexual nature that has the purpose or effect of violating a person’s dignity or creating an intimidating, hostile, degrading, humiliating or offensive environment. Even if a harasser did not intend to cause harm to a victim, it could still be a case of sexual harassment.

To help prevent sexual harassment, it is crucial that people are aware of how other people might perceive different types of behaviour, recognise behaviours that could be considered sexual harassment, know how to respond if they experience or witness sexual harassment and understand the importance of reporting and how to report a complaint

This course helps employees recognise sexual harassment through a range of scenario-based interactions. It also includes an interactive branching activity that explores how victims and bystanders can respond appropriately.

Course Content

The ETS Sexual Harassment Online Training Course is aimed at creating awareness about sexual harassment in the workplace Sexual harassment is a form of sex discrimination prohibited under the law but is still a major problem in the workplace.

Course Outlines

  • Describes what sexual harassment is and everyone’s responsibilities to prevent it.
  • Outlines the appropriate ways to respond to sexual harassment
  • Discusses the complaint process for sexual harassment cases and victims’ rights

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Treating Customers Fairly Online Training

Treating Customers Fairly Online Training

The ETS Treating Customers Fairly online training offers a comprehensive introduction to the Treating Customers Fairly (TCF) Principle is a principle outlined by the Financial Conduct Authority (FCA) that applies to organisations and their employees when offering financial products (e.g., loans) to customers.

Course Content

The goal of Treating Customers Fairly training is to ensure that financial products are not mis-sold to customers. Fair selling of financial products should benefits customers, organisations and the financial sector overall. To implement TCF organisations must imbed TCF within all aspects of the business including leadership, strategies, decision making, rewards, recruitment and training, and risk assessment It is important for organisations and employees to understand and implement Treating Customers Fairly course as the FCA has a range of enforcement powers – criminal, civil and regulatory.

Course Outlines

  • Describes the Treating Customers Fairly Principle
  • Highlights the six consumer outcomes that relate to the Treating Customers Fairly Principle
  • Shows how you can use the six consumer outcomes to put customers’ best interests first

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Whistleblowing Procedures Online Training

Whistleblowing Procedures Online Training

The ETS Whistleblowing Procedures Online Training Course explains the importance of whistleblowing, how you are protected by law if you are a whistle-blower, and what you need to do if you have a concern about something happening in your organisation.

Course Content

Whistleblowing training provides benefits to organisations and society by exposing illegal or dangerous practices within organisations. To be afforded the legal protection of a whistle-blower, a potential whistle-blower must be aware of certain things. They must know what can be reported as a whistle-blower, and how and to who they should report. They also need to understand their organisations whistleblowing policy. This course explains all of these aspects of whistleblowing.
Our online Whistleblowing training course uses a range of case studies, interactions and quizzes to reinforce learning.

Course Outlines

  • Introduces the topic of whistleblowing and the importance of raising genuine concerns
  • Outlines the circumstances under which employees are protected as whistleblowers
  • Highlights your whistleblowing policy

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Return To Work Online Training

Return To Work Online Training

Where possible, employees should work from home, and only travel to the workplace if it is not possible to work remotely. However, depending on employees’ job role, it might be necessary to go into work, for example, if they operate machinery, deliver goods, or work in manufacturing. Or people might begin to return to work as restrictions ease. As people return to work, employees, managers and employers must work together to help prevent the spread of Covid-19.

Course Content

This course is broken down into two separate lessons – one for employees and another for managers and employers. Employees will be able to skip the lesson for managers and employers, and vice versa. The manager and employers lesson describes managers’ and employers’ responsibilities to protect employees’ health, safety and wellbeing, as well as anyone else that could be affected by your work activities. It outlines the need to assess the risks associated with Covid-19 and what control measures should be implemented to minimise the risk of transmission, such as:

  • Making arrangements for social distancing
  • Implementing regular and robust cleaning routines
  • Enforcing good personal hygiene
  • Providing PPE where necessary given the risks and conditions

Employees are also responsible for protecting themselves and others. The lesson for employees emphasises that employees must comply with their organisation’s control measures to prevent the spread of Covid-19, and what changes to they can expect in the workplace. It also describes how employees can better communicate with their managers about workplace processes and how they can better take care of their wellbeing during this time. This course provides general information for how everyone in the workplace can mitigate the risks, but organisations will need to translate this information into specific actions, which will depend on the type of organisation, its size, and how it is structured, managed and regulated.

Course Outlines

  • Outlines the role risk assessments play in keeping people safe and healthy when in the workplace
  • Identifies everyone’s responsibilities towards social distancing, cleaning, maintaining good personal hygiene, and making other workplace arrangements
  • Explains how employees can take care of their wellbeing when returning to work and how managers and employers can help support employees during this time

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What do our customers think?

At the end of every course, we collect feedback from everyone who attended. We are pleased to have received 4 and 5 star reviews from all of our attendees.

Please visit the Testimonials page to see for yourself.