Online Health & Wellbeing Training

Health and Wellbeing Training Courses

Communication Skills E-learning

Effective communication in the workplace is integral to a company’s culture and business success.

Whether it’s face-to-face verbal communication in the office, or non-verbal communication like a quick email to a customer, getting the right message to the right person can be vital.

Good communication can mitigate conflict and improve engagement among employees. It can also create better relationships, both internally and with customers, that result in a more talented, productive workforce.

The Course 

The ETS e-learning Short Course in Communication is designed to help your organisation understand the importance of good communication.

Learners on the course will learn what communication is, the different types of communication and the importance of context in communication. It will equip learners with the tools to identify barriers to communication and how to overcome them. Finally, learners will understand the importance of effective communication in the workplace and the potential consequences of ineffective communication.

Areas Covered

  • The communication cycle
  • Communication in different contexts
  • Types of communication
  • Barriers to communication
  • Inclusive communication
  • Overcoming barriers to communication
  • Effective communication in the workplace
  • Consequences of ineffective communication

Who Is It Aimed At? 

ETS e-learning’s Short Course in Communication is ideal for all levels of employee within a business and as part of the induction process for new employees.

The course is also ideal for use as part of the on-programme element of the new apprenticeship standards and can support the knowledge, skills and behaviours apprentices need to effectively integrate into the workplace.

Prerequisites

No prior knowledge needed.

Typical Duration

20 – 40 minutes.

How It Works

Our e-learning is available to use on multiple platforms such as tablets, PCs and laptops. All you need is an internet connection. Learners simply log on to the ETS Learner Management System (LMS) via our website and work their way through the course, along with the scenarios that provide them with real-life context.

Learners are assessed at the end of the course by multiple-choice questions.

Certification

Learners will receive a ETS e-learning completion certificate, which is downloadable upon successfully finishing the course.

Downloads

Safeguarding Children

Child protection and safeguarding is everyone’s responsibility. This online course outlines roles, responsibilities and rights when it comes to safeguarding children.

The Course

This course introduces the roles, responsibilities and rights when it comes to safeguarding children. You will learn to recognise potential indicators of child abuse, understand the impact a parent or carer’s physical and mental health can have on a child, and understand the rights of the child when it comes to safeguarding.

You will learn the actions you should take if you have concerns for a child’s wellbeing, the support available, and begin to understand the basic principles of safeguarding legislation.

The potential risks associated with the internet and social networking will also be considered within this short e-learning course.

Areas Covered

  • Recognise the potential indicators of child abuse – physical, emotional, sexual and neglect, including radicalisation, child trafficking and female genital mutilation
  • ​​Understand the impact a parent or carer’s physical and mental health can have on the wellbeing of a child or young person, including the impact of domestic violence
  • ​Understand the importance of a child’s rights in the safeguarding/child protection context
  • Know what action to take if you have concerns, including to whom you should report your concerns and seek advice
  • Demonstrate an understanding of the risks associated with the internet and social networking
  • Understand the basic knowledge of legislation

Who Is It Aimed At? 

The course is ideal for anyone who has responsibility for looking after, or caring for, children and young people. It may be particularly useful for child minders, nursery staff, teachers and teaching assistants.

The course may also be used as part of the on-programme element of the new apprenticeship standards, and can support the knowledge, skills and behaviours apprentices need to effectively integrate into the workplace.

Prerequisites

No prior knowledge needed.

Typical Duration

20 – 40 minutes.

How It Works

Our e-learning is available to use on multiple platforms such as tablets, PCs and laptops. All you need is an internet connection. Learners simply log on to the ETS Learner Management System (LMS) via our website and work their way through the course, along with the scenarios that provide them with real-life context.

Learners are assessed at the end of the course by multiple-choice questions.

Certification

Learners will receive an ETS e-learning completion certificate, which is downloadable upon successfully finishing the course.

Downloads

What do our customers think?

At the end of every course, we collect feedback from everyone who attended. We are pleased to have received 4 and 5 star reviews from all of our attendees.

Please visit the Testimonials page to see for yourself.